Whether you're shopping online or with our sales team we have multiple options available to you to help fund your fitness!
For Online Purchases:
Clearpay is the finance provider and will not have information regarding your order status. Please always contact Jordan Fitness directly about your purchases.
1. What is Clearpay?
Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest (late fees apply). Please use Clearpay responsibly.
The service is provided by Clearpay Finance Ltd. Clearpay Plans are not regulated by the Financial Conduct Authority.
2. How do I use Clearpay?
Just shop on www.jordanfitness.com and check out as normal. At checkout, choose the Clearpay payment method. You will be directed to the Clearpay website to register and provide payment details (Visa, Mastercard or Amex).
If you've used Clearpay before, just log in to your Clearpay account.
Then complete your order!
3. Where can I use Clearpay?
Take a look at the Clearpay Shop Directory to check out our amazing partners where you can use Clearpay.
4. Who can use Clearpay?
Clearpay is only available to permanent UK residents aged 18+ (excluding Channel Islands) with a UK billing address.
Customers with international billing addresses will not be able to use Clearpay or create a Clearpay account.
Other eligibility criteria apply. See Clearpay Terms of Service for further details.
5. How does the Clearpay payment schedule work?
Clearpay will split the total value of your order into 4 instalments payable every fortnight. The exact amounts and dates will be displayed for you to agree to before you confirm your purchase.
If you would like to make additional unscheduled payments before they are due, you may log into your Clearpay account to make your payments early. Clearpay will then adjust the amount owed accordingly.
You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.
6. What if I can't pay a Clearpay instalment?
If you cannot make a payment, please contact Clearpay here.
As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay.
Clearpay will give you until 11pm on the following day to make your repayment and then you will incur a late fee if you are still not able to make the payment by then. This will be an initial £6 and a further fee of £6 if the missed payment is not made within 7 days. If your order is less than £24, the total late fee will be £6. If your order is £24 or over, total late fees will not exceed 25% of the total order or £24, whichever is less.
Clearpay debt may be passed to a debt collection agency and this may affect your ability to use Clearpay in future. We encourage you to use Clearpay responsibly. Please see Clearpay Terms of Service for further details.
7. When will my items be delivered if I use Clearpay?
Clearpay orders are delivered within our standard delivery timeframes like any order from www.jordanfitness.com.
8. Is there a limit to how much I can spend on a single Clearpay transaction?
Yes, your order value including shipping must be between £1 and £1000 to use Clearpay. Your maximum order value may be lower depending on factors such as being a new customer or your payment history.
9. Can I use another form of payment with Clearpay?
Yes, you may also use a gift card, cash, or a promotional code with Clearpay to pay for your purchase.
10. How do I return or exchange an item purchased with Clearpay?
Items purchased with Clearpay follow our standard return process.
Please note, refunds for Clearpay purchases will be refunded from www.jordanfitness.com to Clearpay. We cannot provide an exchange or cash refund.
When the refund is processed, any upcoming payments you have to Clearpay will be cancelled and any payments you have already made will be refunded back to the card you paid with. Please note that until the merchant has confirmed the receipt of any return goods, you will be liable to continue to make your payments to Clearpay.
You can view the details by logging in to your Clearpay account.
11. Where can I find out more about Clearpay?
For Offline or Bulk Orders
Clearpay is the finance provider and will not have information regarding your order status. Please always contact the retailer directly about your purchases.
Invest in the commercial gym equipment you need to grow your vision and ambition, without the burden of major upfront costs.
Jordan Fitness offers finance options for our commercial customers, which allow you to invest in the equipment you need NOW, with minimum disruption to your cash-flow or savings.
What business finance options are available?
Finance is available for all businesses and organisations, from start-ups to local authorities and form Personal Trainers to major Health Club chains, subject to approval.
Our Finance Lease and Hire Purchase options make having the best equipment now, affordable and tax efficient.
• Pay As You Use - You don't pay staff years in advance, Why pay for equipment in advance?
• Have the Best Equipment NOW, with minimum disruption to cash-flow
• Preserve your capital and existing credit lines
• Spread the cost via budget-friendly fixed monthly payments
• Tax Efficient – Lease payments are normally 100% tax deductible and assets finance via hire purchase can be allocated to your annual investment allowance (including the current 130% super deduction scheme (due to end March 2023)
• Why invest capital in depreciating equipment? Lease what depreciates, buy what appreciates
• Own the equipment at the end of the finance agreement, or upgrade to new equipment
Jordan Fitness is a FCA licensed credit broker under firm reference number 732549. A credit application is necessary, and finance may be approved or declined via our finance partners. All finance agreements will be governed by the specific terms and conditions contained in the documents that you sign and may vary.