Klarna is the finance provider and will not have information regarding your order status. Please always contact Jordan Fitness directly about your purchases.

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.

Does Klarna perform a credit check, and will this affect my credit score? 

Depending on the payment method or service you choose, Klarna may perform different types of searches to check your financial standing. You can find an overview of the credit checks they run for our payment options and services and whether they impact your credit score below.

Using the below Klarna payment options will not affect your credit score. However, existing, late and unpaid balances, and payment holidays, are visible on your credit file to other lenders. Making repayments on time consistently will help build a positive history when using their payment options.

• Choosing to ‘Pay in 3 instalments’

• Deciding to ‘Pay in 30 days’

• Creating a ‘One-time card’

Using Klarna might affect your credit score when:

• Applying for one of their Financing options

If you decide to use Financing, Klarna might perform a credit check with credit reference agencies to complete your credit assessment. This credit check will show up as an inquiry on your credit report, will be visible to other lenders and might impact your credit score.

What information do I need to provide when I buy? 

To make a purchase with Klarna you need to provide:

• Your phone number

• Email Address

• Current billing address

• A valid debit/credit card

We recommend that if you are new to Klarna and you haven’t used Klarna’s payment options before, you should have your first order delivered to your billing address (where your bank account is registered). This maximises the chances of your purchase being accepted.

All information will be sent to your email address, so it is important you provide the right contact details. If you do not receive your statements you may become liable for late payment fees.